Booking terms & cancellation policy
Business details
Neve Yam Suf – holiday apartments in Eilat, operated by Segev Cohen.
Address: 334 Sheshet HaYamim, Eilat (U360 complex, Shahamon)
Phone: 050-4908680 · WhatsApp
The service
This website lets you book accommodation in the Neve Yam Suf holiday apartments in Eilat for the dates and number of guests you choose. The price shown before payment is the final price in Israeli shekels (ILS) for the whole stay, including the direct-booking discount.
Payment
- Payment is by credit card or Bit, on a secure payment page by Morning (Green Invoice), processed by Grow. Card details never pass through or stay on this website.
- A tax invoice/receipt is emailed automatically to the address you entered.
- Your booking is confirmed once payment succeeds, and the dates are blocked for you immediately.
Cancellation policy
Free cancellation up to 7 days before arrival. Cancellations within 7 days of arrival are non-refundable.
Cancellation requests are made by WhatsApp or phone. Refunds due under the policy are paid to the original payment method within 14 business days.
Check-in, check-out and arrival
- Check-in from 15:00. Check-out by 11:00 (10:00 in some apartments – stated in your confirmation).
- Arrival instructions and access details are sent before your stay.
- The number of guests may not exceed the apartment's maximum.
House rules
- No pets.
- No events or parties.
- No barbecues anywhere in the complex, including balconies.
- No smoking inside the apartments.
- No loud music; no music at all after 22:00.
Breaking the house rules may end the stay without a refund and lead to charges for damage.
Privacy
The details you give when booking (name, phone and email) are used only to handle your booking and stay. See our privacy policy.
These terms were last updated on 9 November 2026.